Contact Us

We'd love to hear from you! Our dedicated team at FastDrop Store is here to assist with any inquiries, provide personalized advice, or address any concerns you may have.

Customer Support

Our friendly customer support team is available to assist you Monday through Friday, from 9:00 AM to 6:00 PM.

Online Assistance

For quick queries or assistance outside our regular hours, you can use our live chat feature on the website. Our online support team is ready to provide real-time help.

Social Media

Connect with us on social media for the latest updates, design inspiration, and to stay in the loop with our community. Find us at @FastDropSo

We are committed to ensuring your experience with FastDrop Store is exceptional.

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    Frequent Asked Questions

    your go-to resource for answers to common queries about our e-Commerce website. We've compiled a list of frequently asked questions to make your shopping experience as seamless as possible. If you can't find the information you're looking for, feel free to reach out to our customer support team for personalized assistance.

    FastDrop.so is a cross-border e-commerce and logistics platform that allows customers in Somalia to shop from international stores like Amazon, Temu, eBay, and Alibaba. We help you place orders and ensure secure delivery to your address in Somalia.

    Due to the nature of international ordering and customs restrictions, returns and refunds are limited. However, we are committed to helping our customers resolve any issues with their purchases.

    Because we act as an intermediary, returns are limited to the policies of the original seller (e.g., Amazon, Temu). We will assist you in the return process when possible, but refunds are not guaranteed.

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